At Theo Multiservicios, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
Returns
- Customers may request a return within 7 days of receiving their order.
- Items must be unused, in their original condition, and in the original packaging.
- Proof of purchase is required for all return requests.
Non-Returnable Items
The following items may not be eligible for return:
- Personal care products
- Intimate items
- Digital products
- Gift cards
- Items marked as final sale
Refunds
- Once your return is received and inspected, we will notify you regarding the status of your refund.
- Approved refunds will be processed to the original payment method.
- Processing times may vary depending on your payment provider.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We will work to resolve the issue as quickly as possible.
Contact Us
For return and refund inquiries, please contact our customer support team.
Theo Multiservicios
Quality Products • Affordable Prices • Fast Service